Praktiker Baumarkt Porz

Theodor-Heuss-Straße 92, 51149 Cologne, Germany Get Directions to this spot
Theodor-Heuss-Straße 92
51149 Cologne
+49 2203935100

1 reviews for Praktiker Baumarkt Porz

  • Nick M.
    • 1
    • 10. Oct 2011

    The WORST customer service I have EVER experienced. 10 weeks ago we ordered a new bathroom and we stupidly paid in full upon ordering. They said it would take maximum 3 to 4 weeks to be delivered and we are still waiting 10 weeks later.

    In week 3 we called for an update and we were promised a call back.....we waited and waited and no one called.

    In week 4 we called again and they had no record of our 1st call. They gave us a delivery date and we made arrangements to be home that day.

    Delivery day came and went and no sign of our bathroom. At this point we started to get annoyed. We called again, and once more was told we would be called back....again - this was a lie.

    Today we went to get our money back and they refused, saying the only way they would do that would be to get a lawyer.

    So, tomorrow we will do just that.