MEGADRIVE Autovermietung

Fürstenweg 180/ Flughafen Innsbruck
6020 Innsbruck
Austria

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1 reviews for MEGADRIVE Autovermietung

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  • 14

  • Peter M.
  • Vienna
  • 30. Sep 2014

  Avoid this company at all cost!!

  No problem with the reservation, initial customer service or the car itself. Everything went fine until the last minute when I dropped off the car. They suddenly found damage under the front bumper that they deemed new even though it was already recorded in their own database as existing damage. However, it was not marked on the check-out report so they could claim it was new.

  I talked to the manager and she was relentless. She said that they had to charge the entire deductible (excess) amount because of the damage. This was 1,016 euros! I have been driving for over 40 years without an accident or incident, and I cannot recall anything that would have damaged the car, so obviously I am disputing this charge. Even if I'm wrong and the car was damaged without me noticing it, the damage needs to be assessed for the company to charge anything. One cannot simply charge the maximum deductible for an underbody scratch.

  Rental was in Budapest (Hungary) in September 2014

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